JB Hunt - Unreliable and unprofessional
I ordered a washing machine through Costco on 12/11/18 and was confirmed delivery on 12/29. I contacted JB Hunt on 12/14 requesting them to expedite the delivery, however, they told me that because of the holidays, 12/29 was the earliest they could deliver and install my dishwasher.
Yesterday, 12/28, I got an email and voice mail confirmation that my dishwasher would be delivered on installed on 12/29 between 12.45 pm and 4.45 pm. I was to uninstall my existing dishwasher and keep everything ready for the new one. Today, 12/29 @ 9.45 am I get a call from JB Hunt stating that they are short staffed and can't deliver till one week after on 1/5/19. I have unhooked my existing dishwasher changed my whole schedule to fit JB Hunt for their delivery and install and now I am left high and dry.
JB Hunt has proved to be a highly unreliable and unprofessional logistics company. Wholesalers such as Costco and manufacturers such as Whirlpool, etc., should seriously consider dumping JB Hunt and using some other reliable vendor to do their deliveries and installs.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
Location: 30317 Union City Blvd, Union City, CA 94587, USA
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